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Frequently
Asked Questions
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What services do you offer?We specialize in website design and development (Wix, WordPress, Ghost.org, and custom HTML/CSS), as well as creative virtual assistant services — including social media graphics, brochures, catalogues, newsletters, eBooks, video editing and more.
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Do you only work with clients in certain countries?Not at all! We work with small business owners from all around the world — from Australia and the UK to the US and Asia. Everything can be done remotely.
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I don’t like my current website. Can you help?Yes, we offer website redesign services. You can keep your existing domain, and once the new website is live, you can simply cancel your old hosting.
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How long does it take to complete a website?Most websites take around 1–3 weeks, depending on the scope of the project, how quickly we receive content, and how many revisions are needed.
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Can you help me with just design or social media content?Absolutely! We also work on one-off creative projects like Instagram posts, banners, flyers, catalog and more — no website required.
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I already have a domain name. Can I use it?Yes, of course. We’ll help you connect your domain to your new website — no stress, we’ll handle it for you.
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Do you offer eCommerce websites?Yes! We can help you set up an online store that’s easy to manage and user-friendly for your customers.
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Will my website work on all devices?Yes. All websites we design are responsive, meaning they’ll look great and function smoothly on phones, tablets, and desktops.
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How do we communicate during the project?We’re flexible — most clients chat with us via email, WhatsApp, Messenger, or Google Docs. We also offer Zoom or Google Meet if you prefer a call.
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How many revisions are included?We usually offer up to 3 rounds of revisions, but we’re always open to discussing more if needed. We want you to feel happy and confident with the final result.
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Do I need to pay everything upfront?Not at all. We usually ask for a 50% deposit to start the project, with the rest paid when the work is complete.
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I’m interested! How do I get started?Just reach out to us via email or the contact form on our site. Let us know what you need help with, and we’ll take it from there — no pressure, just a friendly chat.
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